Services and Support

Securing your experience
comes first

We view our services and support as an opportunity to empower you with the knowledge you need to feel confident at every stage of your enterprise journey, from onboarding to deployment to containment.

How can we help you today?

Get the solutions brief

Extensive support and services for the lifecycle of your business

Choose the ideal support tier for your needs

Choice is good. So elevate your support experience with round-the-clock availability, assigned Technical Managers, and the tailored assistance to suit your needs, when you need it.

Level up your game with Uptycs Professional Services

Raise the bar for what’s possible with expert assistance from our Professional Services team. Get end-to-end deployment assistance and accelerate your implementation with:

Customized reports and dashboards
Advanced configuration and validation
Expert SQL and data modeling
Integrations with SIEM/SOAR tools
Application development w/ REST APIs

Managed Detection and Response (MDR) Services

Experience total peace-of-mind with round-the-clock, fully managed threat detection and response services (MDR) across your entire attack surfaces. Seamlessly extend your in-house security with Uptycs Managed Services.

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Uptycs: a trusted partner for your success

Secure your success with expert guidance

Our Customer Experience team is always on-hand to help fine-tune and optimize your strategy to improve efficiency and maximize your investment.

Accelerate your setup

No heavy lifting. Our team works closely with yours to accelerate setup and initial configuration, ensuring your success from day one and unlocking immediate value from the Uptycs platform.

Expert assistance, anytime

Get around-the-clock assistance from top security experts to ensure your protection is always at its best. Maximize your security with our 24/7 support.