Technical Content Developer

The Uptycs Technical Content Developer uses their exceptional communication and presentation skills to design, develop, and deliver learning and practicing experiences for external and internal audiences. Uptycs Technical Content Developers have in-depth security domain expertise and are well versed with the complete Uptycs ecosystem. Our content designers and trainers use proven techniques to facilitate learners in acquiring knowledge, skills, and competencies in an effective and appealing manner. 

Why Uptycs?

• Be a part of the company that’s building the next generation CNAPP and XDR solution.
• Enjoy a fun, inspiring culture
• Work with exceptionally talented people around the globe

• Learn, contribute, teach and make an impact on the product and community

What you will do:

• Create engaging learning activities and compelling course content that enhances retention and transfer
• Work with subject matter experts and identify target audience’s training needs (external, internal, business, technical)
• Conduct tailored enablement for customers, internal teams (employees, sales)
• Define instructional end goals and create appropriate content
• Visualize instructional presentations, the user experience, and the finished product
• Conduct instructional research and analysis on learners and contexts
• Apply tested instructional design theories, practice, and methods
• Provide exercises and activities that enhance the learning process
• Create supporting material/media (audio, video, simulations, games etc.)
• Decide on the criteria used to judge learner’s performance and develop assessment instruments
• Modularize content to facilitate efficient learning delivery and update material with minimal effort as product evolves
• Maintain good project documentation and course folders
• Work with Engineering, Product Management, Customer facing teams and Leadership to develop training roadmap, delivery milestones and drive timely delivery
• On occasion, be able to deliver this training to external and internal audiences

Requirements:

• Solid technical training experience teaching security products and Ideally an experienced and certified security practitioner that can bring practical field experiences to resonate with audience
• Security Domain Knowledge on Mac, Linux and Windows platforms
• Networking Domain Knowledge
• Excellent public speaking skills and experience speaking at conferences
• Experience delivering effective Instructor led training, virtual training and self-learning courses
• Proven working experience in instructional design and with instructional technology
• Excellent knowledge of learning theories and instructional design models
• Lesson and curriculum planning and delivery skills to keep audience engaged
• Solid knowledge of course development software and at least one Learning Management System
• Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard
• Ability to write effective copy, instructional text, audio scripts/video scripts
• BS or MA degree in instructional design, educational technology or similar

It is crucial for every candidate to have:

• Excellent communication skills in English, both written and verbal
• Genuine desire to help people
• Ability to think on your feet, remain calm under pressure, and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

About Uptycs

Uptycs provides the first cloud-native security analytics platform that enables endpoint and cloud security from a single platform. The solution provides a unique telemetry-powered approach to address multiple use cases—including Extended Detection & Response (XDR), Cloud Workload Protection (CWPP), and Cloud Security Posture Management (CSPM). Uptycs enables security professionals to quickly prioritize, investigate, and respond to potential threats across a company’s entire attack surface.

Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are an equal opportunity employer. Uptycs is a progressive and open-minded workplace where we do not tolerate discrimination or harassment in any form. If you are smart, passionate and good at what you do, come as you are.